{"id":12380,"date":"2023-03-21T12:50:20","date_gmt":"2023-03-21T12:50:20","guid":{"rendered":"https:\/\/site.gctu.edu.gh\/?p=12380"},"modified":"2023-03-21T14:30:06","modified_gmt":"2023-03-21T14:30:06","slug":"invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector","status":"publish","type":"post","link":"https:\/\/site.gctu.edu.gh\/announcements\/invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector.aspx","title":{"rendered":"Invitation To Virtual Seminar On Customer Service In The Tourism Sector"},"content":{"rendered":"<figure style=\"width: 1400px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/site.gctu.edu.gh\/wp-content\/uploads\/2022\/04\/internal-gctu.jpg\" alt=\"\" width=\"1400\" height=\"700\" \/><figcaption class=\"wp-caption-text\">���ϳԹ���<\/figcaption><\/figure>\n<p>We wish to inform the University Community that the Tourism Research and Advocacy Center (TRAC), will be organizing a Virtual seminar which will be aimed at enhancing customer service skills as the 2023 Tourism season approaches.<\/p>\n<p><span>The Virtual Seminar, which is coined \u201c<\/span><strong><em>The Tourism Dialogues<\/em><\/strong><span>\u201d is being organized as follows:\u00a0<\/span><\/p>\n<p><em><strong>Date:<\/strong><span> Wednesday, 29<\/span><sup>th<\/sup><span> March, 2023<br \/>\n<\/span><strong>Time:<\/strong><span> 7pm<br \/>\n<\/span><strong>Mode:<\/strong><span> Via Zoomlink (Details will be communicated in due course)<br \/>\n<\/span><strong>Theme<\/strong><span>: \u201cPreparing for the 2023 Tourism Season; A Customer Service Perspective\u201d\u00a0<\/span><\/em><\/p>\n<p><span>The resources persons include the following:<\/span><\/p>\n<p><strong>Caleb Kouffie, <\/strong><span>Executive Director of Service Excellence Foundation in Ghana&#8217;s tourism industry;<\/span><strong>\u00a0<\/strong><\/p>\n<p><strong>Dr. Joseph Mensah-Ansah<\/strong><span>, Lead Consultant at Hospitality Group and seasoned Hotel Manager\u00a0<\/span><\/p>\n<p><strong>Dr. Alberta Bondzie Simpson, <\/strong><span>an academician, author and hospitality\u00a0consultant.\u00a0\u00a0<\/span><\/p>\n<p><span>All staff and students are invited to participate and gain some invaluable insights on enhancing customer service skills in the tourism industry.\u00a0<\/span><\/p>\n<p>Let&#8217;s take advantage of this valuable opportunity!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We wish to inform the University Community that the Tourism Research and Advocacy Center (TRAC), will be organizing a Virtual seminar which will be aimed at enhancing customer service skills as the 2023 Tourism season approaches. The Virtual Seminar, which is coined \u201cThe Tourism Dialogues\u201d is being organized as follows:\u00a0 Date: Wednesday, 29th March, 2023 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/site.gctu.edu.gh\/announcements\/invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector.aspx\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Invitation To Virtual Seminar On Customer Service In The Tourism Sector&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[62],"tags":[],"class_list":["post-12380","post","type-post","status-publish","format-standard","hentry","category-announcements"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Invitation To Virtual Seminar On Customer Service In The Tourism Sector - GCTU<\/title>\n<meta name=\"description\" content=\"ourism Research and Advocacy Center (TRAC), will be organizing a Virtual seminar which will be aimed at enhancing customer service skills as the 2023 Tourism season approaches.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/site.gctu.edu.gh\/announcements\/invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector.aspx\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Invitation To Virtual Seminar On Customer Service In The Tourism Sector - GCTU\" \/>\n<meta property=\"og:description\" content=\"ourism Research and Advocacy Center (TRAC), will be organizing a Virtual seminar which will be aimed at enhancing customer service skills as the 2023 Tourism season approaches.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/site.gctu.edu.gh\/announcements\/invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector.aspx\" \/>\n<meta property=\"og:site_name\" content=\"GCTU\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-21T12:50:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-21T14:30:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/site.gctu.edu.gh\/wp-content\/uploads\/2022\/04\/internal-gctu.jpg\" \/>\n<meta name=\"author\" content=\"Henry Amoah\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Henry Amoah\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/site.gctu.edu.gh\/announcements\/invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector.aspx\",\"url\":\"https:\/\/site.gctu.edu.gh\/announcements\/invitation-to-virtual-seminar-on-customer-service-in-the-tourism-sector.aspx\",\"name\":\"Invitation To Virtual Seminar On Customer Service In The Tourism Sector - 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